Pattern menus allow highly flexible routing based on the called number, callerid, and optionally digits entered by the caller. Matching on each can be done on exact strings, sub-strings, or MySQL style regular expressions. This allows call flows built on account numbers, passwords, postal or zip codes, or similar.

To add a new pattern menu

1. Log in to the Press8 Telecom Control Panel.
2. Go to Features » Pattern menus.
3. Click the "New" button.
4. Enter the following:
   • A name for the pattern menu.
   • Optionally a description.
   • The owner. This person may edit the pattern menu even if they are not an administrator.
   • Whether to ask the caller to enter digits, and if so how many.
   • If asking the caller to enter digits, how long a timeout to allow between digits.

5. Click the "Save" button.
6. Click the "Add a pattern" link.
7. Enter the following:
   • A description for the pattern.
   • The priority of the pattern. If a higher priority pattern and a lower priority pattern both match, the higher priority pattern is used.
   • Whether to match the digits and calling/called numbers exactly, by substring, or by MySQL style regular expression.
   • The digits, calling number, and called number patterns.
   • The destination to route calls to if all three patterns match.

8. Click the "Save" button.
9. Repeat for other patterns as desired.
10. Set a number or feature code to point to this pattern menu.