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    How to Change Your Companies Main Greeting

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    To change your companies main greeting you must first record your new greeting or have us record it for you (for just $30 a recording). If you want us to record one for you, just email: support@press8.com.

    Or, choose a voice talent and order it at our Audio Production Store

    If you record it yourself, save it in .wav format/mono.  

    Have Press8 Update Your Main Greeting

    If you want us to update your phone system with your new greeting, we would be happy to! You can just email support@press8.com and attach the .wav file with your instructions. There is no charge to update the main greeting on your Press8 phone system. 

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    Do it yourself instructions

    First, save your file (** You must be an Admin to do this) to 'Sounds':

    1. Login to: https://manage.press8.com

    2. Go to: Features

    features.jpg

    3. => Sounds

    sounds.jpg

    4. Then click on 'New' to add a new sound file

    new.jpg

    5. Fill in the 'Name' & 'Description' fields for your reference, and then upload the file and then save the file. (1. Decide on a file name 2. Add a description if you want one 3. Choose the .wav file from your computer. 4. Save)

    upload_sound_file.jpg

    6. Next, you need to add the sound file to the Hunt Group. Go to: Features=> Numbers and click on your companies main telephone number

    features_numbers_click.jpg

    7. Click on your companies main telephone number

    choose_your_number_cropped.jpg

    8. Scroll down the 'Number' page to where it says 'Route Calls To' on the left-hand side. Then click on the arrow next to the drop-down BELOW Default Destination to take you to the hunt group settings. 

    click_on_the_hunt_group_it_is_going_to.jpg

    9. Inside the 'Hunt Group' you clicked on, scroll down to where it says 'Message File' on the left-hand side. Click on 'Sound File To Use' and choose from the drop-down (you should see the file you saved into 'Sounds' in step 5 above. Then click on 'Use or Upload'

    choose_the_sound_file_to_use.jpg

    10 You can now click on the 'Play' button to listen to your new main greeting

    11. Always test the new setup by calling your main phone number to see if it is set up right. 

    If you have any questions just email us at support@press8.com

     

     

     

     

     

     

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