Glossary of Terms
- What is an IVR?
- What is a Call Queue?
- What is a Hunt Group?
- What is a Feature Code?
- What is a Soft Phone?
- What is a PBX/PABX? What is the difference with a hosted PBX?
- What is a Pickup Group?
- What are Users?
- What is an extension on a Press8 PBX?
- What is remote access?
- What are Page Groups?
- What is a Pattern Menu?
- What are Feature Prefixes?
- What is SIP and how is it different from traditional telephone service?
- What is QOS and how can I use It?